The Small Auto Co in Holmfirth, England Closed now

Reviews about The Small Auto Co

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  2018-04-01, by The Small Auto Company
  We welcome all feed back, but in this instance feel your comments are unwarranted. The statement you make about lied to about service history is simply not true, although it is a shame you feel so aggrieved about a mark on an interior panel. this car it was due a service, which we did. Your request was to replace this panel, which we said we wouldn't as we sell used cars that are not new. However, we did say that if you have a mechanical issue we would look at that, but you refused to bring the car to us after this communication. We accept and welcome any inspection of our cars and would also assist any customers requiring independent inspections, but to think an inspection would remove interior panels and check screw alligment is at best unrealistic. just an opinion that screw heads have been adjusted, this could be due to glass replacement or a whole host of other reasons. if a customers refuses to bring a car back to us for inspection,our ability to resolve the issue is limited
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  2018-01-24, by dickson lui
  Bought a car from them, was told the car was not involved in an accident when asked more than 3 times. 10 days later passenger door handle felt slack so I asked a garage to look at it. the door card was buckled and there were other signs of work being done to the body. Called small autos to confront them, of course they said it cleared HPI check so its not been in an accident. their engineers did not spot nuts and bolts misaligned, panels being buckled (or may have but decided to sell the car on still insisting it has not been in an accident). I gave it 2 stars and not one because the manager there did try to convince the owner to pay 250 to have the loose door lock fixed. but the owner will not agree to it. I would either advice against buying it from them get AA to check the car before you buy it.